• Online stock trading
• Real-time market data and statistics
• Charting tools

You may contact us through the following:

Office Address
Suite 3310 Robinsons Equitable Tower ADB Avenue Ortigas, Pasig City 1605 Philippines

Contact Numbers
(+632) 8 633 0081

Email Address
helpdesk@timson.com.ph

Any individual of legal age and of any nationality or any legitimate corporation may apply for a Timson Trade account. Filipinos working abroad can also open an account for as long as the applicant fulfills all the necessary requirements. Management reserves the right to approve/deny any application as it sees fit based upon its measures of standard.

Prepare the following requirements:

Completed and signed Customer Account Information Form (CAIF) Please print on long bond paper (8.5x13in) or scale the document according to your paper size in the printer’s settings.

Photocopies of any (2) valid government issued IDs such as:
• Passport
• Driver’s License
• Digitized SSS ID
• GSIS E-Card
• OWWA ID
• Postal ID
• Senior Citizen’s ID
• Oath of Allegiance
• OR any Government Issued ID

Photocopy of a proof of billing such as:
• Utility Bill
• Credit Card Bill
• Bank Statement

Additional Requirements:
• For Resident Foreign Citizens – Alien Certificate of Registration (ACR) or WorkPermit from DOLE
• For Non-resident Foreign Citizens - Authentication of a photocopy of one (1) valid passport
• For Corporate/Partnership Accounts:

1. Copy of Articles of Incorporation/ Partnership and By- Laws;
2. Latest General Information Sheet (GIS) which lists the names of directors and principal stockholders owning at least two percent (2%) of the capital stock.
3. Notarized Board Resolution covering account opening authority, list of officers authorized to sign and their specimen signatures and the signing authority of the signatories;
4. Copy of latest ITR and Audited Financial Statements;
5. Secretary’s Certificate/ Board Resolution naming the person authorized to transact and perform other acts relatives to the account;
6. Copy of Trust Agreement (if Trust Account)
7. Sworn statements as to the existence or non-existence of beneficial owners, if any
8. Photocopies of 2 Valid IDs of all signatories (1 of which must an ID bearing a photograph-ex. Passport, Driver’s License)

Amid the ongoing pandemic, kindly prepare and send to helpdesk@timson.com.ph a scanned copy of the above requirements. For compliance purposes, we still need to receive the original signed application forms and photocopy of other requirements. You may send them to our office via courier at Suite 3310 Robinsons Equitable Tower ADB Avenue Ortigas, Pasig City. It is recommended that you ship them via courier as the building's administration currently does not allow visitors to go up the building. You may inform us prior to shipping them, so that we can give you the contact person and phone number for the courier. Moreover, we have temporarily suspended our documents pick up service in light of the current quarantine measures in place. Once we receive and finish reviewing your requirements, a customer service representative will contact you to inform you about the status of your application. After your account has been approved, you may then proceed to fund your account with our partner banks. Minimum initial deposit is
PHP100,000.00.

Note: Tax Identification Number (TIN) is mandatory in filling up the application form. For foreign residents, you may apply for a TIN by preparing 2 sets of filled out BIR Form 1904 and a copy of your valid passport. Submit these requirements to BIR’s Regional District Office #39. You may ask a representative to obtain the TIN for you; simply prepare an authorization letter together with the other requirements.

The minimum initial deposit to open an account is PHP100,000.00.

Once your application has been approved and the initial deposit has been made, you will receive your account log-in details in your email within 1-2 working days.

Yes, you have to deposit an initial amount of at least PHP100,000.00 before you can trade stocks online.

You can deposit funds to your Timson Trade account via the Merchant Payment facility of our partner banks.

Partner Banks
• Banco De Oro (BDO)
• Metrobank
• Bank of the Philippine Islands (BPI)

Important: Please make sure to indicate your exact ACCOUNT NAME and TIMSON TRADE ACCOUNT CODE when making payments to ensure timely credit to your account.

Please take note of the following bank transaction fees when making payments to our partner banks. The amount that will be credited to your account will be net of the respective transaction fee.

*The above bank transaction fees may change without prior notice.

Funding Process

Option A: Online Banking via Merchant Payment

BDO

Enrollment Process
1. Go to www.bdo.com.ph
2. Click Online Banking Log-in and log-in to your online banking account
3. Click Enrollment Services>Company/Biller>Enroll
4. Fill out the Enrollment Details. Choose biller name, enter the Subscriber Number and Subscriber Name then click Submit. Tick Automated Teller Machine if you wish to pay the biller through ATM.
5. Click Submit

Payment Process
1. Click Financial Services>Bills Payment>Pay Bills
2. Fill-out the Payment Details then click Submit
3. Click OK when the confirmation dialogue box appears

* You should receive a confirmation email from BDO if payment was successful.

Bank of the Philippine Islands (BPI)

Enrollment Process
1. Log on to www.bpiexpressonline.com
2. Enter your username and password
3. Under Other Services, select Manage Recipients, click Add New Recipient
4. Select Billers as the type of recipient, and type in and click TIMSON SECURITIES, INC as Biller/Enrollee Merchant
5. Enter your TIMSON TRADE account code (8-digit username) on the space under Reference No.
6. Click Next and Confirm the details entered
7. Enter Mobile Key or One-Time PIN (OTP) and click Submit

Payment Process
1. Under Payments/Load, click Pay Bills
2. Select which account to pay from
3. Enter the amount that you would like to deposit
4. Under Pay To, select TIMSON SECURITIES, INC. as the biller
5. Click Next and Confirm the details entered
6. Enter Mobile Key or One-Time PIN (OTP) and click Submit

* You should receive a confirmation email from BPI if payment was successful.

Metrobank

Enrollment Process
No Enrollment Needed.

Payment Process
1. Go to www.metrobank.com.ph
2. Click Metrobank Online and log in to your online banking account
3. Click Pay
4. Enter the amount
5. Select Timson Securities, Inc. as biller
6. Enter your Subscriber/Account Number
7. Choose the Metrobank account from which the payment will come from, select Now then click next.
8. Review the details and confirm
9. Enter your One-Time-Pin (OTP) or Passcode and click Done.

* You should receive a confirmation email or text message from Metrobank if payment was successful.

Option B: Over-the-Counter via Merchant Payment

BDO
Fill-out a payment slip with the following details:

Bank of the Philippine Islands (BPI)

Follow the process in BPI Express Assist (BEA) for Bills Payment inside the branch.

1. Select Bills Payment from the screen
2. Select Other Merchants
3. Enter your 8-digit Timson Trade account code/user name
4. Select between cash or check payment and enter the details
5. Get the confirmation receipt and present it to the counter. Inform the teller that the biller is Timson Securities Inc.

Metrobank
Fill-out a payment slip with the following details:

Important: Deposits made before 3:00 PM will be credited on the next trading day. Cut-off for deposits is at 3:00 PM. 

Option C: Mobile Wallet via Merchant Payment

BDO Pay

1. Tap “PAY” from the Main Menu and click “PAY BILLS”
2. Select the biller TIMSON SECURITIES through search, saved or under the "Investments" category
3. Enter your TIMSON TRADE account code (8-digit username) on the space under Account/Subscriber Number,
4. Fill in other details like Amount, Remarks, and choose the BDO card that you will pay from.
5. Click Pay
6. Review your details and click Confirm.

*You may Save or share your Transaction Receipt, or review it in your email.

For clients based overseas, you may deposit to our BDO bank account:

• Account Name – Timson Securities Inc.
• Account Number - 004640128323
• Bank Name – BDO
• Bank Address – Robinsons Equitable Tower, ADB Ave. Ortigas, Pasig City 1605 Philippines
• SWIFT Code – BNORPHMM

Please send the receipt to helpdesk@timson.com.ph afterwards.

Cash deposits to our BDO, BPI, and Metrobank bank accounts will be reflected on your portfolio the next trading day. Check deposits will reflect on your portfolio after the 1-day check clearing. Cut-off time for deposits is 3:00 PM.

1. Print, fill-out, and sign the Withdrawal Request Form  You may choose to pick- up the check in our office or have the funds deposited to your registered bank account.

2. Send the original signed form to our office or email it to us at helpdesk@timson.com.ph.

3. Once your request has been processed, you will receive an email confirming your withdrawal.

You may withdraw the proceeds of a stock sale in three days (T+2) after a stock is sold subject to the procedures on the withdrawal of funds. An unused cash balance longer than three days in your portfolio can be withdrawn anytime, with a one-day notice for the check preparation. Cut-off time for withdrawal requests is 3:00 PM.

Buying and Selling

Commission Rate
0.25% based on Gross Value Traded

Value Added Tax (VAT)
12% of Commission

Securities Clearing Corp. of the Phils. (SCCP Fees)
0.01% of Gross Value Traded

PSE Fees
0.005% of Gross Value Traded

SEC Fees
0.005% of Gross Value Traded

SIPF Contribution
0.001% of Gross Value Traded

* kindly note that the new fees will be effective January 1, 2021

Additional Fee for Selling

Sales Tax
0.6% of Gross Value Traded

There are no maintenance fees in Timson Trade. However, if your Timson Trade account becomes inactive for six (6) consecutive months, or if the total balance of your account (cash and stocks combined) falls below our minimum maintaining balance of P100,000.00, Timson Trade reserves the right to transfer your account to a traditional account with a commission charge of 0.25% or PHP 150.00 per transaction, whichever is higher.
 
In addition, effective January 1, 2021, we will be charging a Dormancy Fee of Php70.00 per month to accounts that have been inactive (no buy/sell transactions) for five (5) consecutive years.

You can trade all non-suspended stocks and real estate investment trusts (REITs) that are publicly listed in the Philippine Stock Exchange (PSE). There are times when PSE may suspend issues from trading due to various reasons such as corporate announcements, SEC/PSE violations, etc.

9:00 AM – Pre-Opening (Period where orders are posted, modified, cancelled. No Matching)

9:15 AM – Pre-Open No Cancellation (Period where orders are posted. Modification and cancellation are not allowed. No Matching.

9:30 AM – Opening (The period when the Opening Price for all Securities is calculated. During the Opening Period, the Order book is frozen and Order entry, modification and cancellation by TPs are not allowed.) / Continuous Trading (Period where orders are posted, modified, cancelled and/or matched.)

12:00 PM - 12:59:59 PM – Market Recess (Off Market Phase wherein all order can be posted but no market activity occurs. Orders are on Pending New status.)

1:00 PM - 2:44:59 PM – Market Resume / Continuous Trading (Period where orders are posted, modified, cancelled and/or matched.)

2:45 PM - 2:47:59 PM – Pre-Close (Period where orders are posted, modified, cancelled. No Matching.)

2:48 PM - 2:49:49 PM – Pre-Close No Cancellation (Period where orders are posted. Modification and cancellation are not allowed. No Matching.)

2:50 PM - 2:59:59 PM – Closing (The period when the Closing Price for all Securities is calculated. During the Closing Period, the Order book is frozen and Order entry, modification and cancellation by TPs are not allowed.) / Trading-At-Last (Run-Off Period where users can only enter orders and execute trades at the Closing Price.)

3:00 PM  – Market Closed (Surveillance interventions. End of Trading)

3:00 PM - 12:00 MN  – Off Market (for NEXT DAY validity only) (Off Market Phase wherein all order can be posted but no market activity occurs. Orders are on Pending New status.)

You can either go to Stock > Stock Information or Trading > Single Order. From there, you have options to view either the best bid-ask, market depth, or order depth.

The order board is a table that summarizes the buyers (Bid) and sellers (Ask) of a stock. The table shows how much buyers and sellers are willing to buy and sell at different price levels. Below is a sample stock quote:

• Bids Column - Shows the number of bids/orders at different prices
• Bid Vol Column - Shows the total number of shares/volume of all interested buyers at different prices
• Bid Column - Shows the price points of the stock that have interested buyers
• Asks Column - Shows the number of sell orders at different prices
• Ask Vol Column - Shows the total number of shares/volume of all interested sellers at different prices
• Ask Column - Shows the price points of the stock that have interested sellers

In the illustration shown above, the best bid price for Ayala Land Inc. (ALI) is at 37.50 and there are a total of 200 shares that are in queue. In contrast, the best offer/ask price for ALI is at 38.00 and there are a total of 100,000 shares waiting to get sold. Usually, big volume at the Bid Vol column signifies strength for a stock since there are many interested buyers. On the other hand, big volume in the Ask Vol column signifies weakness for the stock since there are many willing sellers.

Say for example that you want to buy shares of ALI, and would want to buy it immediately then you could enter a buying order at the best selling price (38.00) or higher. You can post a price that is lower than the best selling price if you want to buy the stock at a lower price. However, there is a chance that your order will not get filled if no seller will be willing to sell the stock at your bid price.

The same idea is true when you want to sell a stock. If you want to sell ALI right away, then you should enter a selling order at a price where there are interested buyers (in this case 37.50 or lower). You can post a price that is higher than the best selling price if you want to sell the stock at a higher price. However, there is a chance that your order will not get filled if no buyer will be willing to buy the stock at your ask price.

Go to Market > Market Ticker to view the market ticker.

Click on the Trading menu tab then select Single Order. Enter the order details then click SEND ORDER. A confirmation order box will appear, displaying the summary of your order. Click OK to proceed to with your order, or click CANCEL if not. Your available cash balance can be found in the Single Order and Portfolio window.

1. Day - Order is valid only for the trading day
2. GTC (Good till cancelled) - Order is valid for 1 year or until it is cancelled
3. IOC (Immediate or cancel) - Fill all or part of the order immediately, then cancel any part of the order that was not filled
4. GTD (Good till date) - Order is valid until the date specified by the trader
5. Session - Order is valid only for the session in which the order is placed (morning or afternoon)
6. Iceberg - Show only a part of your order. To use this feature, input a specific number of shares in the Qty Shown box (must be at least 10% of your QTY). Once the shown quantity gets filled, your order will automatically refill until the entire quantity gets filled.

Off-hour orders are orders placed when the market is closed. This is anytime between 3:00 PM - 12:00 MN of the next day during trading days, and the entire day on non-trading days. Off-hour orders allow you to place orders when the market is closed in case you will not be able to log onto your account during market hours. These orders will be accepted by Timson Trade and will be sent to the Exchange when the market opens. Off-hour orders follow a first come, first serve basis. (A customer who placed an off-hour order at 4:00 PM will be ahead of another customer who placed an off-hour order at 6:00PM, assuming they placed their orders at the same price).

Placing an off-hour order with Timson Trade is simple and convenient. Simply navigate through the menu bar and select Trading > Single Order, just like when you are ordering during market hours. After inputting the Quantity, Price, and Validity of your order, press SEND ORDER. The order will not appear in the green/red pending order box of the Single Order Entry until the market opens. You can view your off­-hour orders by going to Trade > Order History. Off-hour orders will have a “Pending Server” status. You can cancel an off­-hour order by right-clicking the specific order in the Order History window.

Go to Trading > Order Book to view the status of all your orders. Cum Qty is the number of shares that is already filled. Leaves Qty is the number of shares that is not yet filled.

Go to Trading > Single Order. You can modify/cancel all pending orders in the green/red pending order box by right-clicking the specific order. Take note that you must input the appropriate stock in order for the pending orders for that stock to appear. Alternatively, you can also cancel pending orders by going to Trading > Order Book or Order History by right-clicking the specific order and then click Cancel Order.

In the Single Order Entry window (Trading > Single Order), you can use the below shortcut keys on your keyboard.

Other hot keys:
K: Multiply your order quantity by 1,000 in the Single Order Entry
M: Multiply your order quantity by 1,000,000 in the Single Order Entry
F1: Move one screen to the left
F2: Move one screen to the right

Different stocks have different board lots and fluctuation sizes as dictated by its current price. If you want to order a stock that is currently trading at 2.00, then the stock's board lot is 1,000 shares. The number of shares that you can buy should be divisible by its board lot (in this case 1,000 shares). Therefore, the system will reject your order if for example you order 1,200 or 3,500 shares since they are not divisible by 1,000. Shown below is the table for fluctuation sizes and minimum board lots.

You will receive confirmation receipts for all done transactions for the day in your registered email at the end of every trading day. If you wish to view historical transactions, you may email us at helpdesk@timson.com.ph to request for your account ledger.

Yes, you may use the proceeds of a stock sale to purchase another stock immediately right after the sale transaction has been fully/partially filled. If you wish to withdraw the proceeds from a stock sale, you must wait for 2 working days after selling the stock to be able to withdraw the funds.

Yes, you may call our office at (02) 8 633 0081 or send your orders via email to helpdesk@timson.com.ph, and our in-house brokers can execute your orders on your behalf. There are no additional charges for broker-assisted trades.

Click HERE to download the complete trading rules and guidelines of the Philippine Stock Exchange (PSE)

To participate in trading REITs, kindly sign the NOCD Account Creation Consent Letter and send to helpdesk@timson.com.ph on or before the cut-off period at 12:00 noon every Friday, so you may authorize us to create your NOCD account for you. Please be advised that we conduct the NOCD Account Creation process in weekly batches. Consent forms received after the cut-off period will be included in the next batch of NOCD Account Creation processing.

We send announcements via email every time there is an IPO/FOO. You may reply to that email your name, account code, and preferred number of shares you wish to reserve.

Please be advised that the shares reserved are not guaranteed to be allocated to your account, since we allocate shares based on trading volume. In case of oversubscription, shares will be raffled off.

The payment for the allocated shares will be debited from your trading account. In case your cash balance is insufficient to cover the payment, you will need to deposit an additional fund in able to participate.  Failure to deposit the payment within the indicated deadline will result to forfeited shares.

Yes, stock certificates can be lodged or deposited into your account as long as the name appearing on the stock certificate is the same as your Timson Trade account name. You may submit the duly endorsed stock certificates to our Business Center at Timson Securities Inc. (Suite 3310 Robinsons Equitable Tower ADB Avenue Ortigas Pasig City 1605 Philippines). The certificates will then be submitted to the Transfer Agent for clearing and then passed on to the Philippine Depository & Trust Corp (PDTC) for custody, which can take between a week to several weeks. The Transfer Agent may also request for original signature cards and valid IDs for verification purposes (signature cards are available at Timson Securities Inc.).

When depositing stock certificates, here is what you should do:

Step 1
Check that the name on the stock certificates is the same with your Timson Trade account.

Step 2
Check to make sure that there is a signature at the back of your stock certificate. Your signature cards must show the same signature as your certificates. For a change in signature, you have to submit a new signature card to the original transfer agent.

Step 3
Acquire a signature card at our office. Sign it twice and attach it to your stock certificates (one signature card per stock, regardless of the number of shares).

Step 4
Photocopy (2) valid IDs for submission (IDs should have a photo and signature).

Step 5
Submit all requirements (mentioned above) to our office for processing (crediting of stock certificates may take 1-3 weeks).

Processing fee will be [PHP100.00 per issue + PHP20.00 per certificate] + 12% VAT
and PHP50.00 broker’s fee.

*These can be charged to your Timson Trade account provided it has enough available cash balance

The process is called EQTrade. The request for transfer of stockholdings from Timson Trade to another stockbroker electronically shall follow the following procedure:

• Fill up an EQTrade Form  Submit the accomplished and signed EQTrade Form to our office. (It is recommended that you furnish the receiving broker a copy of the EQTrade form or send a separate instruction.) Pay the appropriate EQTrade Fee: PHP 75.00 per stock regardless of the number of shares.

• This can be charged to your online account provided it has sufficient cash balance to cover the EQTrade fee. Electronic transfers are accomplished in one to two working days or depending on the counter execution of the receiving stockbroker.

You will need to have an existing Timson Trade account for you to transfer your stocks to us. Instruct/request your other stockbroker in writing to transfer the shares to your Timson Trade account. Kindly furnish us a copy of the said request via email at helpdesk@timson.com.ph. If your stockholdings are in street name and lodged with the PDTC, the transfer will be done electronically. Electronic transfer can take one to two working days and will cost PHP 75.00 per stock (regardless of number of shares). This fee will be charged by the issuing broker and by the receiving broker. This can be charged to your Timson Trade account provided that it has a sufficient cash balance.

The process is called Upliftment. The request for conversion of shares to certificates shall follow the following procedures:

1. Fill up an Upliftment Form. Fill-up a Signature Card Submit the accomplished and signed Upliftment Form and Signature Card together with copies of your latest 2 valid IDs.

2. Pay the appropriate Upliftment Fee of PHP 170.00 for every stock certificate. This can be charged to your online account provided it has a sufficient cash balance to cover the upliftment fee. At times, the Transfer Agent may require you to personally appear in their office. Timson Securities will notify you once it is required.

3. Processing may take one (1) to three (3) months depending on the Transfer Agent. We will notify you once the Stock Certificates are available for release.

You can use any Windows 7 & up desktop or laptop.

To install Timson Trade on your Macbook, you must need to install a Windows OS inside your computer. To be able to do this, you may choose one of the following options:

Parallels
Follow the instructions in the following LINK. You will need a Windows OS installer software to run Timson Trade.

VMWare Fusion
You will need to install VMWare Fusion in your Apple computer/laptop. Here is the link to their WEBSITE. After installing VMware Fusion on your computer, you need a Windows OS installer software to run Timson Trade. 

Computers equipped with Pentium 4 will do. For optimum performance, we recommend you to use faster CPUs (Dual Core, Core 2 Duo, I3, I5, I7).

Timson Trade works with an internet connection of at least 384 kbps.

Download Timson Trade's platform found in this link  

If Microsoft .NET is not installed on your computer, kindly download it from this link 

If Microsoft Visual C++ 2010 Redistributable Package x86 is not installed on your computer, kindly download it from this link.

Listed are the most common problems encountered when installing Timson Trade on your computer:

Problem 1: MSVCP100.dll

Solution: Uninstall all Microsoft C++ packages in Control Panel>Programs and Features, then download Microsoft Visual C++ 2010 Redistributable Package (x86) 

Link

Problem 2: iTradeRS has stopped working

Solution: Uninstall all Microsoft C++ packages in Control Panel>Programs and Features, then download Microsoft Visual C++ 2010 Redistributable Package (x86)  

Link

Problem 3: .NET Framework

Solution: Download Microsoft .NET Framework 4.5.2  

Link

Problem 4: Unauthorized Access: Please contact customer service

Solution: This means that you have already exceeded the 2-computer access limit for your account. If you wish to use a new device/computer, please send an account reset request to helpdesk@timson.com.ph one day before you wish to use your new device/computer.

Problem 5: Unable to connect to server

Solution: Restart your internet and/or disable anti-virus you are using Windows Defender/BitDefender.

Problem 6: Please check your internet connection

Solution: Restart your internet and/or disable anti-virus you are using Windows Defender/BitDefender

Problem 7: Run as admin

Solution: Go to the file's folder (usually Downloads). Right click the iTradeRS .exe file and click "Run as Admin". Please make sure to be logged-in as admin on your computer before doing this.

Please call our Helpdesk Team at (+632) 8 633 0081 or email us at helpdesk@timson.com.ph. After validation, the new password will be sent directly to your registered email.

You can check your positions and cash balance by clicking Trading and select Portfolio.

You can use up to two computers for your Timson Trade account, but the two computers cannot be logged-on to the account at the same time. If you wish to use a new computer, kindly email us at helpdesk@timson.com.ph to request for an account reset.

To change your account details (such as email address, mobile number, etc.), kindly email a signed letter to us at helpdesk@timson.com.ph. We may need to verify your details via call before implementing the requested changes.

Withdrawal Form

Signature Cards

EQTrade Transfer of Stocks (Outgoing)

3-in-1 CAIF

Upliftment Form

NOCD Account Creation Consent Letter